These Terms of Service ("Terms") govern your use of Kondio (the "Service"). By creating an account or using the Service, you agree to these Terms.
Eligibility & accounts
- You must be at least 13 years old (or the minimum age in your jurisdiction) to use the Service.
- You are responsible for your account and for keeping your password secure.
- You agree to provide accurate information and to use the Service lawfully.
Health & fitness disclaimer
Kondio provides general fitness information and tools. It is not medical advice and is not a substitute for professional guidance. Consult a qualified healthcare provider before beginning any exercise program, particularly if you have an injury, a medical condition, or are pregnant. Stop exercising and seek medical attention if you feel unwell.
Programs, weights, and suggestions generated by our AI features — including any that take account of an injury you describe — are automated output, not clinical guidance, and are not reviewed by a medical professional. You are responsible for judging whether any exercise is appropriate for you. You use the Service and perform any exercise at your own risk.
Subscriptions & purchases
- Premium is offered as an auto-renewing subscription. AI credits may be purchased as one-time packs.
- Subscriptions purchased through the App Store or Google Play are billed and managed by those stores under their terms.
- Web purchases are processed by Stripe.
- Prices and features may change; we will give notice of material changes where required.
- Except where required by law or store policy, payments are non-refundable.
Acceptable use
You agree not to:
- Reverse engineer, disrupt, or attempt to gain unauthorized access to the Service.
- Use the Service to violate any law or the rights of others.
- Abuse, automate, or overload the Service or its AI features.
Your content
You own what you create. Your workouts, templates, notes, measurements and custom exercises remain yours. You grant us a licence to store, process, back up and display that content for the purpose of operating the Service for you. That licence is limited to running Kondio; we do not use your content to advertise, and we do not sell it.
We may use aggregated or de-identified information — statistics that cannot reasonably be linked back to you — to understand and improve how the Service works.
Publishing to the community marketplace
Kondio lets you publish a workout template so other members can use it. Publishing is entirely optional, and nothing you create is shared with anyone unless you choose to publish it. When you do publish, the following applies — please read it, because parts of it cannot be undone.
- What you grant. By publishing, you grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, display and distribute that template to other members of the Service, and you grant every member who saves a copy a perpetual, non-exclusive, royalty-free licence to use, modify and adapt that copy for their own training. You keep ownership throughout.
- What is published. A frozen copy of the template at the moment you publish — including its name, description, section titles and any per-exercise notes you wrote — together with your display name. Later edits to your own template do not change the published copy.
- Review. Published templates are reviewed before they become visible to other members. We may decline to publish, remove, or delist anything at our discretion, including content that is unlawful, unsafe, misleading, infringing, or off-topic.
- Copies are permanent. Once another member has saved a copy, that copy is theirs. Removing your listing, or deleting your account, stops further copies being made — but it does not and cannot recall copies already saved.
- You must have the right to publish it. Do not publish content you did not create or do not have permission to share, including material copied from a coach, a paid program, or another app.
If you believe content on the marketplace infringes your rights or breaks these Terms, contact us at support@kondio.fit and we will review it.
Termination
You may stop using the Service and delete your account at any time from Account settings. We may suspend or terminate accounts that violate these Terms. The licences you granted for content other members have already copied survive termination, as described above.
Disclaimers & limitation of liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms limits liability that cannot be limited by law.
Changes to these Terms
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
Contact
Questions? Email support@kondio.fit.